Introduction to statistical quality control sixth edition 978 0 470 16992 6 printed in the united states of america 10 9 8 7 6 5 4 3 2 1 about the author douglas c montgomeryis regents professor of industrial engineering and statistics and the arizona state university foundation professor of engineering he received his bs ms and phd degrees from virginia polytechnic institute . Statistical quality control sixth edition gives you a sound understanding of the principles of statistical quality control sqc and how to apply them in a variety of situations for quality. Sixth edition statistical quality control a modern introduction international student version douglas c montgomery arizona state university wiley john wiley sons inc contents part 1 introduction 27 examples of dmaic 54 271 litigation documents 54 272 improving on time delivery 56 273 improving service quality in a bank 59 modern quality management and improvement chapter overview . Introduction to statistical quality control 6th edition download introduction to statistical quality control 6th edition. Statistical quality control 6th edition solution manual statistical quality control 6th edition i sixth edition ntroduction to introduction to statistical quality control sixth edition 978 0 470 16992 6 printed in the united states of america 10 9 8 7 6 5 4 3 2 1 about the author douglas c montgomeryis regents professor of industrial engineering and statistics and the arizona state